GENERAL PROVISIONS
1.1. The text below is an Agreement between the online store sibhealth.com.ua, hereinafter referred to as the "Seller", and the user of the online store's services, regardless of status (individual, legal entity, individual entrepreneur), hereinafter referred to as the "Buyer".
1.2. This Agreement defines the terms and conditions of purchase of products, hereinafter referred to as the "Goods", by the Buyer through the Seller's online store.
1.3. The Agreement is public in accordance with Art. 633 and Art. 641 of the Civil Code of Ukraine and is equivalent to an "oral agreement" and has due legal force.
1.4. In accordance with Article 642 of the Civil Code of Ukraine, the full and unconditional acceptance of the terms of this offer agreement, which confirms the conclusion of the Agreement on the proposed terms, is the fact of the Buyer's payment for the goods ordered on the website of the online store (or in another way).
1.5. In this offer, unless the context otherwise requires, the following terms have the following meanings:
"Online store" - the Seller's website, created for the conclusion of retail and wholesale purchase and sale agreements, after the Buyer has familiarized himself with the Seller's offered Goods in photographs remotely.
"Seller" - an organization, regardless of its organizational and legal form, and/or an individual entrepreneur who sells goods.
"Goods" - products offered for sale and posted on the website sibhealth.com.ua.
"Buyer" - an individual and/or legal entity who places an order on the website sibhealth.com.ua.
"Recipient" - a natural and/or legal person designated by the Buyer who must receive the ordered Goods.
"Acceptance" means the Buyer's full and unconditional acceptance of the terms of the Agreement.
"Order" - individual items from the assortment list of goods specified by the Buyer when placing an order on the website.
2. SUBJECT OF THE CONTRACT
2.1. The Seller sells and delivers the Goods in accordance with the current price list published on the website sibhealth.com.ua, and the Buyer pays for and accepts the Goods in accordance with the terms of this Agreement.
3. ORDERING PROCEDURE
3.1. Order formation.
3.1.1. Orders are accepted through the website sibhealth.com.ua around the clock.
3.1.2. The order cost includes free delivery to the Recipient if the order cost exceeds 4000 UAH and is not paid separately.
3.1.3. The cost of all types of delivery is indicated in the "Delivery" section on the Seller's website.
3.1.4. However, the Seller does not provide services for the purchase and delivery of goods purchased from third parties at the Buyer's order.
3.1.5. If the order has been fully completed and paid for by the Buyer, the shipment will take place in a couple of hours.
3.1.6. When placing an order, the Buyer must specify the Recipient's details as accurately as possible. Incorrect information provided by the Buyer may prevent the order from being fulfilled at the specified time. In such a case, delivery is postponed until the correct Recipient's details are specified, but not more than 12 hours from the moment the Buyer pays for the order.
3.2. Order payment procedure.
3.2.1. Payment for the order means the Buyer's consent to conclude this Agreement with the Seller.
3.2.2. The Buyer pays the cost of the order under the Agreement by transferring funds to the Seller's bank account. The payment date is the day the funds are received on the Seller's account.
3.2.3. Prices for any items of Goods specified on the website sibhealth.com.ua are valid at the time of placing the order.
3.2.4. The buyer has the right to confirm or cancel the order until it is paid.
3.2.5. Orders are accepted for execution only after funds have been received on the Seller's account, except for the choice of the payment method "Cash on delivery".
3.2.6. The buyer is notified of the payment of the order to the email address specified when placing the order.
3.2.7. The Buyer pays additionally for services of payment systems and terminals.
3.3. Terms of order delivery.
3.3.1. When placing an order, the Buyer must clearly indicate the requirements for its delivery. One order can be placed for one date, time, and address. If you need to send the goods to different addresses or at different times to the same address, you should place the appropriate number of orders.
3.3.2. Delivery of the order is carried out by prior agreement with the recipient by phone, which is indicated by the buyer in the order.
3.3.3. Payment for the order and "same-day" delivery by non-cash payment must be made at least one hour before the selected delivery time interval.
3.3.4. The Buyer can make changes to the order by calling our manager at the phone number indicated on the website sibhealth.com.ua.
3.4. Order fulfillment on holidays.
3.4.1. The schedule for the fulfillment and delivery of orders on holidays is posted on the website sibhealth.com.ua in the Delivery section.
3.5. Confidential order.
3.5.1. A confidential order is executed without prior agreement with the recipient. When forming an order, the Buyer selects the option "do not call the Recipient", then he guarantees that the Recipient will be at the specified address and time of delivery.
3.5.2. The buyer is fully responsible for the information provided in the online store.
4. ORDER FULFILLMENT TERM
4.1. The order fulfillment time depends on the recipient's location and the delivery service.
4.2. In case of improper delivery of the order due to the Seller's fault (the order does not meet the Buyer's requirements or the product is in an improper form), see the "Complaints" section on the sibhealth.com.ua website for further actions.
4.3. The order is considered completed at the moment of its transfer to the Recipient/Buyer and/or his authorized persons.
4.4. The Agreement between the Seller and the Buyer is valid from the moment of its conclusion until the moment of delivery of the order to the Recipient/Buyer or his authorized persons.
5. CREATING AN ORDER.
5.1. The Seller creates an order in accordance with the Buyer's requirements.
5.2. If the Buyer has any questions regarding the properties and characteristics of the Goods, before placing an order, he must seek advice from the administrator of the online store by phone or send a request to the site using the usual ordering procedure.
6. REPLACEMENT OF GOODS. RETURN OF GOODS. REFUND.
6.1. According to the company's rules, goods are subject to return and exchange only if the Seller mistakenly sent the wrong goods or the goods do not match the description on the website.
6.2. The Recipient/Buyer may refuse or return the order immediately upon receipt, indicating the reason for the return to the courier.
6.3. The buyer has the right to issue a letter using the feedback form on the website or at the email address: order@sibhealth.com.ua, indicating the reason and providing the appropriate description and photo for confirmation.
6.4. In the event of replacement or return of goods, the Buyer or Recipient must return the previous goods in the same form in which they were delivered to him.
7. INTELLECTUAL PROPERTY. COPYRIGHT.
7.1. The Seller is the owner of the website sibhealth.com.ua
7.2. It is prohibited to copy content from the website sibhealth.com.ua to other resources on the Internet without the permission of the author.
7.3. According to Article 20 of the Law of Ukraine "On the Protection of Rights to Trademarks for Goods and Services", any infringement of the rights of the certificate owner provided for in Article 16 of this Law, including the commission of actions requiring the consent of the certificate owner without his consent, and preparation for the commission of such actions, is considered a violation of the rights of the certificate owner, which entails liability in accordance with the current legislation of Ukraine.
7.4. Due to the presumption of originality of copyright objects, all photographic works are original, therefore they are protected by copyright without registrations and formalities from the moment of their creation in all countries of the world in accordance with the "Berne Convention for the Protection of Literary and Artistic Works" of 1886 and the Law of Ukraine "On Copyright and Related Rights" of 1993.
7.5. The subject of exclusive property copyrights to photographic works may grant permission to use these works to third parties and prohibit their use, if such occurs, without obtaining permission. The owner of photos posted on the website sibhealth.com.ua grants permission to use his photo only if a link to the original source is placed on the photo.
8. TERM OF VALIDITY OF THE AGREEMENT. PROCEDURE FOR MAKING CHANGES
8.1. Acceptance of the Offer by the Buyer is confirmation of the conclusion of the Agreement under the terms of the Offer.
8.2. The Agreement comes into force from the moment of payment for the order by the Buyer and is valid until the Seller fulfills its obligations under this Agreement.
8.3. The Seller has the right to make changes to the text of this Agreement at its discretion at any time and without prior notice to the Buyer. The current (valid) version of the Agreement is always available on the website.
8.4. The Buyer agrees and acknowledges that making changes to the Offer entails making these changes to the already valid Agreement concluded between the Buyer and the Seller; changes to the Agreement shall enter into force with such changes to the Offer.
9. CONFIDENTIALITY
9.1. The Seller guarantees the confidentiality of the information that the Buyer provides during registration or when placing an order.
9.2. The Seller guarantees that personal data will not be used for selfish purposes, on third-party resources, or to distribute spam.
9.3. When placing an order, the Buyer agrees to the processing of his/her personal data stored in the Seller's database solely for the purpose of identifying the Buyer/Recipient in the event of repeated orders and for their correct execution. If the Buyer refuses, the Seller will not be able to process the order accordingly.
10. RESPONSIBILITY
10.1. The Seller bears all risks associated with loss or damage to the goods until they are transferred to the Buyer.
10.2. The Recipient or the person who accepted the goods in the absence of the Recipient bears all risks associated with loss or damage to the goods from the moment of acceptance.
10.3. The Seller has the right to transfer its rights and obligations regarding the fulfillment of orders to third parties without being released from liability.
10.4. The Seller is not responsible for improper use or storage of goods by the Buyer that were ordered on the website sibhealth.com.ua.
10.5. The liability of the Parties in other cases is determined in accordance with the legislation of Ukraine.
10.6. The Parties agree that any disputes that cannot be resolved through negotiations shall be resolved in accordance with current Ukrainian legislation.
SELLER'S ADDRESS AND DETAILS:
UKRAINE , 07400, Kyiv region, Brovary, Hrushevskoho st., building 9/1
Private individual "Yavorska N.I."
IBAN : UA863220010000026008370015733
Bank name: JSC "UNIVERSAL BANK" MFI 322001
TIN/EDRPOU: 2275604726
tel . (095) 760-95-17