OFFICIAL DISTRIBUTOR of Roslyna Karpat company, Brovary. Regional representative, tel. (095) 760-95-17 Oksana
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Privacy Policy

This privacy policy has been created in accordance with the requirements of the Law of Ukraine "On Personal Data Protection" and other regulatory legal acts regulating legal relations related to the collection, processing, and storage of personal data of users of the online store "Plant of the Carpathians" https://sibhealth.com.ua/ . Using the Site constitutes your agreement to this privacy policy.


1. Key terms

1.1 The following terms are used in this policy:

  • Site administration – employees authorized to manage the Site, process personal data, and ensure information security.

  • Personal data is any information that allows an individual to be identified.

  • Cookies are text files used to optimize the operation of the Site and personalize the user experience.

2. Purpose of processing personal data

2.1 We collect and process your personal data for the purpose of:

  • Providing quality service to customers.

  • Fulfilling orders and delivering goods.

  • Informing about new offers, promotions and events.

  • Conducting statistical and marketing research.

3. Collection of personal data

3.1 Categories of data we collect:

  • User's first and last name.

  • Contact information (phone, email).

  • Address for delivery of goods.

  • Data obtained through cookies (Site usage statistics).

3.2 Data may be provided by you personally or obtained automatically using technology.

4. Cookies

4.1 We use cookies to:

  • Analysis of the effectiveness of the Site.

  • Ensuring ease of navigation.

  • Advertising and content personalization.

5. User rights

5.1 You have the right to:

  • Ask what data is collected about you.

  • Change, delete or limit the use of your data.

  • Opt out of the use of your data for advertising purposes.

6. Data protection

6.1 We use modern technical and organizational measures to ensure the security of your data.

7. Return and exchange policy

According to the Law of Ukraine "On Consumer Protection", the buyer has the right to return or exchange the goods within 14 days if he:

  • Was not used.

  • Preserves presentation and consumer qualities.

  • Has factory packaging and seals.

  • Returns with proof of purchase.

Terms of exchange or return of goods :

  1. If the product does not suit you, you can:

    • Exchange for a similar product (if available).

    • Choose another product in the store.

    • Get a refund.

  2. Returns are made within 7 days.

Goods that are not subject to return or exchange : According to the Resolution of the Cabinet of Ministers of Ukraine No. 172, such goods include:

  • Food products.

  • Medicines.

Return process :

  • You can return the goods to the following address: Brovary, Hrushevskoho St. 9/1, postcode 07400, Ukraine or use delivery via Nova Poshta.
  • You can use the Return of Goods form .

8. Additional terms and conditions

8.1 The Privacy Policy and Return Policy are subject to change without notice. The current version is always available on the Site.